Maintenance

Why is Maintenance Important?

A filtered water tap, a Quooker, or any other water-dispensing device in your kitchen is a valuable addition, providing filtered instant boiling, chilled, and sparkling water at the touch or turn of a button. However, like any high-performance appliance, regular maintenance is essential to ensure its longevity, efficiency, and safety. Here’s why professional servicing is crucial:

1. Keep your Quooker performing at its best

Over time, limescale, debris, and natural wear and tear can affect the performance of your Quooker. Professional maintenance keeps your system in peak condition, ensuring optimal water flow and temperature while preventing potential issues.

2. Prevent limescale buildup

In areas with hard water—such as the South of France—limescale can accumulate inside your Quooker’s tank, pipes, and filter system, leading to inefficiencies and potential damage. Professional servicing includes descaling treatments and filter replacements to protect your system and maintain high water quality.

3. Extend the lifespan of your Quooker

Regular servicing prevents minor issues from escalating into major problems, helping to extend the lifespan of your Quooker. A well-maintained system can last for many years, saving you money on costly repairs or replacements.

4. Ensure safe and hygienic operation

A Quooker operates under high pressure and temperature, requiring careful handling. Professional technicians follow manufacturer guidelines to clean, inspect, and maintain all components safely, ensuring leak-free operation and optimal hygiene.

5. Maintain your warranty coverage

Using unqualified individuals for repairs or neglecting maintenance could void your Quooker warranty. Professional servicing ensures compliance with manufacturer recommendations, keeping your warranty valid and protecting your investment.

6. Get expert advice & troubleshooting

Certified technicians can identify potential issues before they escalate and provide expert guidance on daily use, filter changes, and limescale prevention—ensuring your Quooker continues to function flawlessly.

Book your professional Quooker maintenance today

Regular maintenance is the key to keeping your Quooker running smoothly for years to come. Avoid breakdowns, ensure water purity, and protect your investment by scheduling a professional service today!

Need help?

Frequently Asked Questions

Does a Quooker have a filter?

Yes – every Quooker tap comes with a built-in HiTAC filter inside the boiling water tank, which enhances the taste of the boiling water. This carbon-based filter effectively removes contaminants and impurities, absorbing chlorine, pesticides, and organic pollutants to deliver water that looks, smells, and tastes fresher.

If you have a Cube or Cold Water Filter installed, your drinking water will be filtered as well.

Please note: The HiTAC filter is not designed to remove limescale. For more details on limescale filtration, click here.

Is it possible to add filtered, chilled, and sparkling water to your current Quooker system?

Yes – typically, it is, depending on the age of your unit. Our CUBE is compatible with all Quooker systems manufactured after October 2017.

What does the CUBE filter out?

The Quooker CUBE is equipped with an active carbon filter and a hollow fibre filter. Together, these filters effectively remove bacteria, chlorine, chemicals, and pesticides, resulting in water that tastes and smells fresher.

How can I tell if the CO₂ cylinder is empty, and how do I replace it?

If your Quooker’s sparkling water has lost its fizz, it’s time to replace the CO₂ cylinder.

To do this, simply unscrew the empty CO₂ canister from the white plastic holder at the top by turning it counterclockwise. Next, remove the plastic wrapper and red cap from the new CO₂ canister, and then screw it into the holder clockwise. You'll hear a slight hiss as you tighten it—continue until no more gas escapes.

New CO₂ canisters are available in a set of four.

Curated combinations that work

From Quookers to water softeners – we offer smart kitchen setups that are built to last and designed to match.

Expert guidance, no guesswork

Unsure what to choose? Our specialists help you find the perfect setup for your home and lifestyle.

Seamless installation, nationwide

Our certified technicians handle everything – clean, fast, and with attention to detail.

Stay clean. Stay limescale-free.

Our systems keep your tap setup hygienic, protected, and easy to maintain – with soft, pure water every day.